Operations Management
Let’s Be Real…
Right now, it might feel like the answer to your problems is to keep doing more. But let's be honest, you're already maxed out, and no productivity trick can create extra hours in your day. And sure, you may have hired a team, hoping it would make things easier, but instead, you find yourself stuck in the middle, overwhelmed with even more to do and endless questions to answer.
It's like running in circles, desperately trying to keep up.
But here's the truth: what you truly need is not just another person to add to your workload and make your to-do list grow. You need a trusted number two, someone who can strategically think like you, take charge, and help your business run smoothly even without your constant presence. By partnering with an experienced operations management service, you can finally delegate with confidence, free up your time, and focus on the strategic aspects that truly move your business forward.
With the power of my team and I behind you, your business will finally be able to run without you..
Here’s an overview of the ways we can support you:
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We are here to empower you to maintain an unwavering focus on the grand vision and your zone of genius while we implement and execute behind the scenes. More specifically, if you're looking to introduce exciting new ventures like courses, products, programs, books, or retreats, we're here to get and keep the ball rolling. Our expert support will guide you through the entire creation process, equipping you with everything you need to confidently launch and drive sales.
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In the fast-paced world of entrepreneurship, having well-defined processes and standardized operating procedures (SOPs) can be the key to unlocking efficiency and growth. Our Process Improvement and Documentation service is designed to help you extract every invaluable piece of knowledge from your mind and translate it into clear, concise documents that empower your team to excel and learn about every part of the business. We specialize in organizing your digital drives, creating databases, and implementing robust systems to house and retrieve important information swiftly.
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We specialize in creating systems for our clients and updating them as the business grows and changes. From streamlining workflows to enhancing team collaboration, we design and implement customized systems that align perfectly with your unique business needs. As your business grows and changes, we ensure your systems grow alongside, empowering you to navigate complexities and drive success with ease. Our favorite tools: ClickUp, Monday, Airtable, Dubsado, Honeybook. Zapier, Notion, and more.
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When the time comes to lighten your workload, we're here to assist you in finding the most efficient approach. Whether it entails adding more support from our in-house team or finding someone to work directly for you,we'll guide you through every step of the process. From identifying specific role requirements to hiring and comprehensive training, our expertise ensures a seamless integration. We act as your dedicated go-between, alleviating the daily burden of answering team questions and delegating tasks. With our expertise, you can trust us to handle the day-to-day management while keeping you informed of important updates. We troubleshoot issues, provide guidance, and know precisely when to involve you based on our experience and skills.
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Communication is a vital yet often underestimated aspect of project success. At our service, we offer comprehensive project and event management to ensure seamless coordination and timely completion. Our dedicated team takes charge of ongoing projects, keeping everyone on track and ensuring all tasks are accomplished on-time. Simply share your vision, and we'll transform it into a reality. From ideation to launch or event execution, we handle all the intricate details, freeing you from the nitty-gritty and allowing you to focus on the bigger picture. Experience the ease of entrusting your projects and events to us, and witness your visions come to life without the need for constant involvement.
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Our comprehensive service is dedicated to seamlessly handling your day-to-day tasks, freeing up your time and energy to focus on strategic initiatives. From administrative tasks to research, travel bookings, managing calendars, reporting and metric tracking, creating presentations and agendas, basic website updates, simple graphic design, and more, we've got you covered. Our skilled team is adept at tackling a wide range of responsibilities, ensuring that every aspect of your business runs smoothly.
Testimonial
“I'm so glad I finally found the right hand I was looking for! Seriously, I've hired assistants before but I knew I needed someone who was creative, solution oriented, and had excellent communication and operations skills. I found all of that and then some Sumayya. Having someone who is truly invested in learning my flow as a CEO and building top tier systems and operations to assist and support the growth of my coaching business has been so rewarding, both mentally and financially. Her skills are unmatched and working with her has truly transformed my business, allowing me to fully operate in my zone of genius in coaching my clients.”
-Tenagne Turner, CEO- The Good Sis Brand
Do you already have a team or growing one? How many streams of revenue do you have? Are you focused on growth or maintaining? How many different moving pieces are involved in running your business? How much support will you truly need?
I don’t expect you to know the answers to all of those questions. In fact, I’m here to help you figure it out.
Let’s hop on a call for a free Ops Assessment